​1. What is the purpose of this website?

​The purpose of this website is to gather information from individuals who have experienced issues with Alibaba's Trade Assurance program. We aim to assess the extent of these problems and explore the potential for legal action.

2. Who is behind this initiative?

We are a group of individuals who believe we have been unfairly treated by Alibaba's Trade Assurance program. After attempting to resolve our issues through multiple legal channels, we feel this is our only option to seek justice and restitution.

​3. How can I help?

You can help by sharing your experience with Alibaba's Trade Assurance program. Fill out the form on our website with details about your purchase, the issue you encountered, and how Alibaba responded.

​4. Will my information be kept confidential?

​Yes, all personal information you provide will be kept confidential and used solely for the purpose of evaluating potential legal action. We will not share your personal information with any third parties without your explicit consent.

5. Do I need to provide evidence of my claim?

You do not need to provide evidence right now; however, it is important to indicate if you have any evidence to support your claim. This helps us understand the scope and validity of the issues reported.

​6. Will I be contacted after submitting the form?

​If you consent to be contacted, we may reach out to you if we are able to move forward with legal action. Your contact information will only be used for matters related to this case.

7. What happens after I submit my information?

After you submit your information, we will compile and review all the data to assess whether there is enough interest and evidence to pursue legal action. We will keep you informed of any significant developments.

8. Is this website providing legal advice?

No, we are not providing legal advice. We are gathering information to determine if there is enough interest and evidence to attract a prominent legal firm willing to take on this case. We encourage you to seek independent legal advice for specific legal questions.